How can we help?

Find answers below or send us a message — we typically respond within 24 hours.

FAQ

Frequently Asked Questions

How does AI meal scanning work?

Point your camera at any meal or food item and our AI instantly identifies every ingredient with full macro and micronutrient breakdowns. Photos are processed securely and never stored on our servers.

Is my data stored on a server?

Your health data — fasting sessions, meal logs, health snapshots, and preferences — is stored locally on your device and is never uploaded to our servers. If you create an account, we store only what's needed to run it: your sign-in email, basic device info, and subscription status. Optional cloud backup (iCloud or Google Drive) goes to your own personal storage, not ours. See our Privacy Policy for the full details.

How do I cancel my Atomic+ subscription?

Go to Settings → Apple ID → Subscriptions on your iPhone, find Atomic Fast, and tap Cancel Subscription. You'll continue to have access until the end of your current billing period.

What Apple Health data does Atomic Fast use?

With your permission, we read sleep, heart rate, HRV, steps, exercise, weight, respiratory rate, and more — 24 data types total. Your meals also write back 11 nutrient types plus water to Apple Health.

Why is my readiness score low?

Your readiness score is calculated from 10 health signals including sleep quality, HRV, resting heart rate, and activity. A low score typically means your body needs more recovery — consider a lighter fasting day.

How do I delete my account and data?

Go to Profile → Data & Privacy → Delete Account. This removes your server-side account and all local data. Since most data is stored on-device, you can also simply delete the app.

CONTACT

Send us a message

Can't find what you need? Our team is here to help.

You can also reach us directly at support@atomicfast.com